![]() ![]() If a name such as cannot be resolved into its IP address, communication will fail, even though correct routes and firewall policies exist for the IP address. If the test fails, verify that the agent is using the correct DNS proxy or server (internal domain names can't be resolved by a public DNS server such as Google or your ISP). If agents connect to the Deep Security Manager via its domain name or hostname, not its IP address, test the DNS resolution: ![]() Sudo svcs -l svc:/application/ds_agent:default Look for the service named ds_agent, such as: On Solaris, open a terminal and enter the command for a process listing. Look for the service named ds_agent or ds-agent, such as: On Linux, open a terminal and enter the command for a process listing.
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